Office 365 online archive search not working Nov 8, 2024 · I understand you’re having trouble with your retention policy not archiving emails older than 10 years from the ‘Deleted Items’ folder. Our Exchange Server is locally managed. Hey Guys, I have a user where an an archive rule has been set up to help him recover space and move things older than 3 years into his archive. Mailbox is about to reach its storage limit. Check whether your Outlook application is up to date. However for POP and IMAP accounts you can create a folder to use as the archive folder. emails which contain both "John" and "Williams", not necessarily the exact phrase "John Williams". It is only when searching the online (in-place) archives that users report things not working. Mar 27, 2017 · Office 365 E3 locally cached mailbox with online archive set to archive older than 3 months. com. For more information on Microsoft Office 365 Home Premium subscription, licensing and pricing, refer the following blog: How to Access the Online Archive in Outlook for Mac. It is only the Outlook Desktop app that appears to not be working correctly. 17328. You'll want to ensure that no compliance policies and tags are causing the emails to remain in the Inbox and are thereby preventing the Managed Folder Assistant from being able to archive those Mar 29, 2018 · I have 12x users with Exchange online P2 plans (all have Legal hold enabled). In Exchange Admin Center, I have enabled 'Mailbox archive', and the 'In-Place Archive' folder shows when the user logs in to Outlook. It locates events from the past, but nothing in the Understood, not that they should use it exclusively, but you need to determine if the problem is client side, or cloud side. Aug 25, 2024 · Email archiving in Microsoft 365 (also called In-Place Archiving) provides users with more mailbox storage space. Here is what I found for my IMAP accts: Search - Current Folder - This Works; Search - Current Mailbox - Does not work; Search - Subfolders - Does not work; Search - All Mailboxes - This Works Dec 2, 2016 · Could you please share with us your tenant information via Private Message? The issue is not we commonly encounter. the latest version of Office 365 Jul 30, 2019 · If not, check the Online archive is correctly enable from O365 console. My account/mailbox consists of an inbox and 20 additional folders used to sort mail. " In the Navigation Pane, select the magnifying glass to search; let me know if it is working. these users are about at the limit to no longer receive mail. Caution: When navigating mail storage locations, careful not to confuse the Online Archive folder with your existing Archive mail folder. if I carry out a search by entering the sender's address, the search result is not complete, as the previously reported email is not displayed in the search result. Sep 7, 2023 · Online archiving in Microsoft 365 email is like having your own digital attic for storing old and less frequently used emails and other mailbox items. Apr 11, 2018 · In both cases, the results returned are those which contain all the words in the search, but not as an exact phrase - e. Eric Hello friends, At our company we have O365 Business Standard licenses for all users which means 50GB mailboxes. Sep 26, 2017 · We currently have the issue that, searching in an online archive returns no results at all. When performing Outlook Manual Archive of Older Items, the folders are created in Archive but no emails are moved there. To do so: Go to https://protection. This video will show you how to use In Place Archive with Microsoft 365. So, I'd like to know how you installed the Outlook client. You can trigger this to happen immediately from powershell using start-managedfolderassistant <mailboxid>. Checked the Retention Policy and it is set to 'Default MRM Policy'. Aug 16, 2017 · I enabled online archiving for a mailbox over 24 hours ago; no emails moved. 0. Manual Archiving: As a temporary workaround, you can manually move emails to the archive mailbox to ensure they are stored properly. They either get no results or more results than expected. I pay for it. I tried changing it to a 1-week policy and it still doesn't work. The only work-around I've found at this time is adding the detailed subject line in the search bar as seen (subject:"66105") to produce all the emails in regards to both active and online archives. Let’s work through this together. thanks in advance May 3, 2021 · Another cause of the In-Place Archiving not wanting to work is the currently configured compliance policies and tags within the affected organization. I recently addressed a problem on a users computer that seems to contradict that. The Online Archive will appear in the left hand column under your mailbox when using the Outlook app. You can rebuild the search index in Outlook by going to `File > Options > Search > Indexing Options > Advanced > Rebuild`. In most cases, … Continue reading 6 Methods to Fix Outlook Auto Mar 14, 2023 · As you mentioned | Archive online mailbox was not enabled |, you may need to enable "archive mailboxes" for user account, After you turn on archive mailboxes, a user's current mailbox becomes their primary mailbox and an additional mailbox is created, called the archive mailbox. , if it doesn't work in OWA, its a cloud-side problem). I would like to manually create an archive of my entire mailbox, but it doesn't seem to be working. Follow the prompts to repair Office installation. Yet we still have the same issue! I'm not sure what I'm missing here. Oct 29, 2016 · Then after we switched to Office 365 live, we performed a full migration that picked up all mail within the most recent 90-day time frame. Oct 10, 2024 · Enable In-Place Archive: If the In-Place Archive is not enabled, you can enable it using the following command: Enable-Mailbox -Identity "user@domain. Jun 16, 2023 · Enabling an online archive in Office 365 provides numerous benefits, such as additional mailbox storage space and improved mailbox management. I have Outlook 2016 installed on my Windows 10 Machine. When you want to use the online archive you will have to enable it either per user or for your entire organization. If the new retention policy can work well on the migrated user, I suggest you use PowerShell command to re-assign the previous retention policy to Jan 31, 2022 · Office 365 Enterprise E1; The archive mailbox is not available for Office 365 Enterprise F3. I have a mailbox for which online archive is enabled . Apr 17, 2023 · When users search their online archive mailboxes that are spread over multiple Shared Locations (auto-expanding archives), they don't get accurate results. e. Please check if the archive mailbox has reached the limit. The item will not be archived if the option to “Do not AutoArchive this item” is selected. On my main Root Folder in Outlook, I added a 1 year move to archive policy. Hi Mathew Sloane, Glad to assist you Mathew. Retention Period: 730days. I also have Cached Exchange Mode enabled that limits my OST to the past 2 years of emails, my searches in Outlook seem to include data Aug 16, 2023 · Barracuda Archive Search for Outlook is Missing. If I select the INBOX of the Online Archive and search for a specific item that I know exists in a sub folder, I receive "No Matches Found", however, if I select the specific Sub Folder and perform the same search, I receive the expected results. When I try to search it just instantly shows that nothing is found. For more information, see Learn about archive mailboxes . However, the archiving process is not starting. Find "Microsoft 365" (or "Office 365") in the list and select it. Looking at the size of the Archive and mailbox, nothing is moving out of mailbox into archive. It seemed that these messages were the messages that did not get indexed by the search engine. Regards,Guido Sep 9, 2021 · The archive folder in Outlook on the Web is a default folder that cannot be deleted, and if you're using with an Exchange or Exchange online account, folder policies such as retention policies apply to the archive folder. Registry Settings: If users using Outlook, there’s a registry setting that might affect archiving. When i run Get-Mailbox user | FL Name,*Archive* i get the below. May 17, 2022 · Enable Archive Mailbox in Office 365. By default, Online Archive is not enabled for all Microsoft 365 users, even those with the appropriate license. You can turn the online archive on or off through the Exchange Admin Center or Exchange Online PowerShell. Threats include any threat of violence, or harm to another. Feb 17, 2020 · For testing purposes i enabled Online Archive setting for 365 mail. Retention Action: Archive. Sep 8, 2023 · Hi all, We’ve got a number of mailboxes that I’ve created a 2 year retention policy for so anything older than the 2 years should go into their online archive but it isn’t working. It is working greatexcept the search function. Mar 16, 2013 · Outlook Web Access is only for Exchange Server accounts such as Office 365 Small business online subscriptions and will not work with Outlook 2013. We will talk about all the things related to archiving in o How long ago did you enable the mailbox for online archiving, and/or assign the 2-year archive policy? Exchange Online's managed folder assistant which actually does the moving only runs once every 7 days. In addition, if you own Microsoft Office 365 E3 or Microsoft Office 365 E5 or assign users' mailboxes to Exchange Online (Plan 2), you can also enable the Archive Auto Expanding feature to enable additional storage for archive mailboxes, so that when a user's archive mailbox reaches its storage limit (eg 50 GB), additional storage is automatically added Nov 4, 2024 · To enable the In-Place Archive for your Exchange Online mailbox, you need one of the following licenses: Exchange Online Plan 2; Microsoft 365 Business Premium; Microsoft 365 E3; Microsoft 365 E5; Microsoft 365 F5 Compliance; Office 365 A3; Office 365 A5; Office 365 E3; Office 365 E5 Dec 1, 2023 · May I know which Microsoft Office version you are currently using? Can you also check if there are any available updates for your Office? What changes were made that might be causing the issue? In the View tab, check the "Navigation Pane. I successfully followed the MS article for cleaning up mailbox on hold so far that I was able to target delete items that were cleared for deletions from the "SHARD" Purges subfolders in the Archive Mailbox. Then transferring the mails from old PST to new PST. Many Aug 2, 2018 · That is to say users from Office 365 Business Essentials Plan are not feasible to download the Office Apps like Outlook. Enabling Exchange Online Archive Mailbox. Regards, Alan. Users can access and store messages in their archive mailboxes by Oct 23, 2024 · 5. After using the New-MoveRequest -Identity user@domain. Using the Exchange Admin Center to Enable Archive Mailbox. This process might take some time. For this, The Managed Folder Assistant uses the retention policy settings of users' mailboxes to process retention of items. To re-iterate, this is only an issue when searching the Online Archive folder. We will have to close and reopen outlook many times for it to show again and expand. I have found one reference artlcle: Office 365 Online-Archive - Not Archiving emails - Microsoft Community. no matter what I search "no results found " Anyone else having this issue . To check the user license type, go to Office 365 Admin Center and verify that the user has the adequate license type. Did not have this issue with Outlook 2016. Apr 15, 2022 · I just renewed office 365 and it's not working. Cloud, that will archive a copy of your emails to an alternative location, whereby preserving all emails, and allowing you to search. The online archive has been working correctly for this user for years, but it has not archived any emails for the past six months. I need help with having access to "search for online templates" from my excel. Users can search their active mailboxes without any issues. All items in inbox and sent folder, have been moved to the Online Archive. The Auto Archive feature of Outlook helps in archiving these emails automatically which saves the time and effort of the user. ost; deactivate the cached mode; Sadly nothing of this worked, the search in the normal mailbox works fine though, only the online archives is somehow having issues. This indicates the items are stored in the office 365 server, and the search feature of your outlook client is working. If the user highlights an item and chooses Move from the right click menu, then chooses the Online Archive mailbox it will send it to the root of the Online Archive Mailbox. Nov 9, 2021 · I've activated my Online Archive on my Exchange Online Account. I have sent you a private message with the subject “Collect Tenant information for Archive Mailbox Via OWA still not Working”. According to this Microsoft page the archive mailbox is NOT cached. What we tried so far: repair the office installation; rebuild the index; delete the . uninstalled and reinstalled the office suite . Otherwise, archive mailbox of Office 365 Business Premium has a 50GB storage limit. The user computer runs Outlook 365, connected to a mailbox hosted on Exchange Online (Office 365 E3 license, archiving enabled). Outlook 365 enterprise pro. com command the search results are returning all messages. Once the indexing had completed the search option is working with O365 PST. 99gb and primary mailbox size is 98. chances are very low. It does work for my MSN account. For instance, it’s not supported in Office home and business, office standard. It’s also supported in the standalone Outlook volume license SKUs. Hi there, We are currently experiencing the issue that searching is not possible in the Online Archive of one of our users. Why it is not coming by default? I don't know. With the tenant information, we will involve our relevant team to further assist you. Cleaning up a situation where a mailbox on litigation hold has reached Auto Expanding Archive and Primary Mailbox capacity. We have users who have archive mailboxes that are almost full, but low usage in their primary mailbox. Can someone help me. So before doing any troubleshooting steps, we would like you to know current the in-place archive, also known as online-archive only support for outlook web and outlook client app, which means you can't see it on the mobile device, the reason for that is active-sync client (include android or iOS) not having capabilities for protocol which Nov 10, 2024 · Important note: If any organization's Office 365 Business/Business/Education subscription is from a syndicated partner or reseller, and if the global admin can't open the service request on their end, they may need to contact the reseller's support provider so they can help the global admin to open the service request on their end. For example, you create a retention policy by using the following series of PowerShell cmdlets. 5TB of archive storage is available for: Microsoft 365 Business Premium; Office 365 Enterprise E3; Office 365 Enterprise E5; If we have these licenses we'll receive auto-expanding archive. But auto-archive is not working. 3) It has an "auto-expand" feature but it is not automatic. archive enabled for the mailbox a month ago. Aug 2, 2019 · I have not used the Online Archive and wanted to test it using my own Office 365 inbox as a test. This will ensure that all cloud-based features, such as Online Archive, work seamlessly across all platforms. Its initial size will be 100GB. Use Microsoft Support and Recovery Assistant Jun 16, 2023 · Enabling an online archive in Office 365 provides numerous benefits, such as additional mailbox storage space and improved mailbox management. Jul 27, 2016 · Create a new test retention policy contains the ‘3 months move to archive’ retention tag and assign it to one user migrated to Office 365 and then check if the retention policy can work well. When I search within a folder it shows: no result found, searching all folders. Emails of a specific date are in the online archive as we have manually found them, however the search does not return the emails. Dec 2, 2016 · Could you please share with us your tenant information via Private Message? The issue is not we commonly encounter. For example, Move to Archive action in the ribbon, places the selected item into your local Archive, not the Online Archive. 55gb. Repaired office . No, online archive is not supported in all versions of MS office which include Outlook. office. For one of our users, the Online Archive on the desktop app (which maps to In-Place Archive in OWA) is not searching. 2) I am a holder of an "additional" licence to use "online archive" feature of Exchange Online. Sep 5, 2024 · Verify Exchange Online License: Ensure that the user has an Exchange Online license that supports archive mailboxes. Tried from protection /archiving admin panel. >because User Information Record was not replicated properly In this video we will get to know how to fix emails not moving to the Archive issue in office 365. I have 6 years of mail in my mailbox and I’m not anywhere close to the 100GB mailbox limit I’m getting with my Office 365 E3 license. Note: Please replace <userID> or <mailbox> with the actual user ID or mailbox name. You can create a DWORD Mar 28, 2022 · Happy Monday all of a sudden this morning my search in Outlook (O365) is not working . We have tried * Turn off the cache Jul 7, 2023 · The online archive has been working correctly for this user for years, but it has not archived any emails for the past six months. Here are the easiest and go-to methods to fix your issue with the Exchange Online Archive mailbox not visible in Outlook. To resolve this, first determine whether Archive Search for Outlook displays in Slow and Disabled Add-ins, and then permanently enable the tool through the Account Information Nov 25, 2019 · The Outlook index (Search) is working with OST file and not working with the PST files which used to work with MS Office 2016. Email search is fine, and the issue is online through a web browser or on Outlook 2016 program. I too have 3 IMAP accts that it does not work for. I have emails older than two years but my Online Archive has not data in it. My guess for this user is that the MRM policies are not set in Office 365 and so the auto-movement of emails to archive is not working. It's a Feb 22, 2022 · Hi All, I have been trying to archive mailbox of a user who left organization, but for some reason it is not happening, below is mailbox size. Using OWA seems to show results when conducting a search. The Archive page is displayed. Problem - I am not able to search any email in Archive Mails. Thanks! However, you will need to add a policy tag to the archive folder as well so that items from the archive folder moves more often. When searching the entire mailbox in Outlook, search results include the users' primary and archive mailbox but if a user restrict Nov 24, 2024 · Based on your description regarding "Online archive from 365 admin center does not work. We are Nov 16, 2024 · I recently created a mailbox retention policy and applied it to all exchange online users. I waited a day and then ran Start-ManagedFolderAssistant -Identity <email address> to force a kick off manually and I'm still not seeing any movement or archiving happening on the mailbox almost 24 hrs later. You will see how to increase your email storage with no additional cost if you have Choose where you want to search below Search issues with Outlook online archive not storing or syncing on your Mac device. After Investigation on this issue, it was discovered that the retention hold is enabled on the mailboxes. 2. Mar 21, 2022 · I'm using the 1TB online archive since few weeks. I am able to search my inbox, sent items, calendar items etc. Sep 25, 2024 · If not working, you may try to select the Start button, select Settings > Update & Security, and then select Troubleshoot. The Exchange Online Archive is enabled by default for your users. I tried the following - Open Outlook in safe mode. after the Sep 21, 2017 · Hi, Our calendar search is not working on Office365. Thanks, Huni Dec 4, 2018 · Hi, Online archive is not working in outlook 2016, i can see the online archive in outlook on left pane and set policy on some folders to move items older than 1 week to online archive but nothing happened, Any help will be highly appreciated. It is supported in the office 365 editions. however, after few weeks the online archive will show as a compact folder in outlook and when trying to open, it will disappear. Apr 19, 2023 · Archiving helps declutter the Outlook mailbox and space for new messages. Sign in to Office 365 using your work or school account. I can't see the e-mails in my Online Archive while I am logged into Office365 on my laptop. For another user who has mailbox on-premises they could not even see the archive mailbox in outlook. Use the information in this article to enable or disable an archive mailbox by using the Exchange admin portal or by using PowerShell. com" | Select-Object ArchiveQuota, ArchiveWarningQuota Aug 25, 2024 · Email archiving in Microsoft 365 (also called In-Place Archiving) provides users with more mailbox storage space. i have now run Start-ManagedFolderAssistant several times, but mail box size never changes Mar 27, 2018 · You can try to right click on the folder and choose properties > click Policy tab > under Online Archive choose 1 year and see if it can be helpful. Check for Exclusions to Auto-Archiving. One user reached his quota limit at 49. The Online Archive will maintain your folder structure as it automatically moves emails older than 5 years old into the Online Archive. Dec 7, 2018 · In this case, my understanding is that when the search scope was set up to the " Current Mailbox"( office 365 mailbox) , it was configured to online search, and then you could find the non-cached items in your mailbox. Oct 15, 2022 · For one of our users, the Online Archive on the desktop app (which maps to In-Place Archive in OWA) is not searching. Please be noted that Office 365 online Archive mailbox can be only viewed in the Office 365 for Business related Plans' Outlook edition. These users have huge mailboxes (+20 gb) and i was hoping to automatically move old emails off their main mailbox and into their online in-place archives (which offers plenty space, 50 GB actually). All my Office 365 settings are default. Also there can be some screwiness with archiving not running if the recoverable items folder in either the primary box or the archive mailbox is full. 2 years old item should archive in to the online archive mailbox. Hello All, I have multiple users that have excess of > 300GB PST files that require to be imported into 365 EOA, I have set auto Expanding archive, However i can only initially upload 100GB and wait for the 90% increment to activate for another 10GB - This is slow. Feb 11, 2022 · We have Office 365. May 13, 2020 · Hello, it often happens that going to perform a search on the webmail the search result does not show all the results; as you can see in the image, I blocked an email received. I have turned on Online Archive and can see my Online Archive folder in Outlook. You have to activate it. Sep 18, 2020 · I'm running Outlook through Office 365 to manage my email. 9GB and requested extension of his quota, so we went ahead and enabled the Online Archive feature on his mailbox which gives the user additional 50GB on the cloud to archive old emails. 1. Note the mailbox will only show when using Outlook on a computer or on the web; the Online Archive does not Sep 13, 2024 · How Archiving Auto Expanding works. Apr 20, 2022 · It can take up to 7 days for the MFA to process a mailbox, so wait. Aug 17, 2022 · I moved e-mails from my Outlook inbox to my Online Archive while logged into Office365 on the web browser. I am able to manually move old emails to my Online Archive so it seems something with the policy is having issues. g. It's a Mar 27, 2018 · You can try to right click on the folder and choose properties > click Policy tab > under Online Archive choose 1 year and see if it can be helpful. 20124) 64-bit " What subscription is assigned to this user?" Current user(J) has an office 365 E3 Jun 15, 2020 · Hello Folks :slight_smile: We’ve got a single user that’s unable to search their online archive via Outlook (Microsoft 365 Enterprise, On-Prem Exchange 2016, single server). If the license is missing, the online archive will not be accessible. The messages and data can be transferred from the mailbox to the archive folder very easily using the auto-archive feature. I set this up a number of months ago so it’s had plenty of time to get going however I’ve seen a post today stating that this will only affect NEW email into the mailbox and not the existing mail that’s Mar 11, 2024 · "I understand the online archive is not showing any emails. i have set up a folder to auto archive with delete permanently items older than 1 day (in this folder i have hourly reports and i need to keep just the last 2) but is not working at all, i've followed this procedure: Click File > Options > Advanced. If you have a Microsoft 365 account and your IT or Microsoft 365 admin has enabled the archive mailbox for you, your Online Archive folder will appear in your Outlook folder pane. But still, no emails have moved. I thought the default was 2 years, but it has been 24 hours and nothing has been archived. How to troubleshoot Outlook when search isn’t working (returning no results, incomplete results, can’t find older emails, and more). If archiving the item is your Jan 19, 2018 · For other plans you need to purchase Exchange Online Archive (EOA) add-on for USD3 per user per month. Per slawrance , I then ran Start-ManagedFolderAssistant -Identity " username " and that immediately kicked off the archive process. When they do an initial search, it only shows the three in the active mailbox. I checked the RetentionHold status via PowerShell and it returned $false . As a test, I set the policy on my inbox to Personal 1 year move to archive. Using the Start-ManagedFolderAssistant cmdlet only signals the MFA to process the mailbox when possible, it does not actually do the processing itself. still no items archived in the online archive . a user is having difficulty with archive feature in Outlook. So if auto expand archive is not enabled on the mailbox yet, do that now. However, you will need to add a policy tag to the archive folder as well so that items from the archive folder moves more often. Sep 8, 2022 · When your Microsoft 365 mailbox fills up you can’t send or receive emails until you delete emails. Since all mails older than 3 months are archived it is very frustrating as I cannot search even mails older than 3 months and severely hampering my work as i cannot get older mails of given subject. Thanks, Huni Jul 7, 2023 · I am experiencing an issue with the online archive for one of my users. com" -Archive. Aug 10, 2019 · I have a mailbox which has in-place archive enabled, RetentionHoldEnabled is false, retention policy and tags applied , Online Archive mailbox appears on Outlook but is empty for more than a week. Mar 8, 2024 · Seems you enable online archive but mail not moving to Online archive folder. 3. Feb 12, 2023 · Typically, the in-place archive (Online-archive) mailbox isn't cached on a user's computer (even when using Outlook in Cached Exchange Mode), search results for the archive are always provided by Exchange Search. No Luck. Apr 28, 2021 · This search function on archived mails was working earlier and now not working as stated above. Dec 4, 2018 · Hi, Online archive is not working in outlook 2016, i can see the online archive in outlook on left pane and set policy on some folders to move items older than 1 week to online archive but nothing happened, Any help will be highly appreciated. I have 100 GB space in my 365 Email account, also I have an offline PST file ~ 20 GB size. Follow the methods carefully. If still no results, please verify the Indexing is complete. Yes I checked for Updates and did a power cycle . Sometimes it works, sometimes it doesn't. Mar 14, 2023 · Restart Outlook and check if the search is working. For more info: Archive mailbox doesn't appear in Outlook or Outlook on the web. Outlook online works successfully and he is able to search, but not on the local machine. As if the retention policy is not running. The AutoArchive feature will not archive any emails or other mailbox items that have been specifically excluded. Jul 4, 2024 · I am experiencing difficulties setting up online archiving for a user as it is not working as expected. Jun 16, 2023 · Office 365 E1; Office 365 A1; Office 365 G1; Office 365 F3; Microsoft 365 F3; The following license plans in Microsoft 365 already include the Exchange Online Archiving features: Exchange Online Mails not moving to archive I have a mailbox with E3 license and the archive is already enabled and expanded. Kindly explain further if this is not the case. Microsoft says that as soon as you enable auto archiving, there is a tag created on the archive folder to move data, however I can't trust the 'unseen' tag and rather add a tag to the archive folder according to my wish. To fix the same, we recreate the O365 Outlook profile and create a new PST file. After, I run the process manually with powershell. Name : user. OS: Windows 10 64x Outlook 2019 64x File &gt; Cleanup Tools &gt; Archive &gt; Archive items older than: Sun 5/17/2020 only 4 email were archived (3 in 2019 and 1 in January 2020) May 22, 2018 · AutoArchive doesn't seem to work The feature do nothing when I enable AutoArchive on my Deleted Mails folder and select that I want it to delete all mail older than 1 month permanently. Oct 22, 2024 · If you are an Outlook user and have used the prominent archiving facility to manage your data, but now the Exchange Online archive mailbox is not displaying in Outlook, you have landed on the correct post. com" | Select-Object ArchiveQuota, ArchiveWarningQuota Sep 7, 2023 · Online archiving in Microsoft 365 email is like having your own digital attic for storing old and less frequently used emails and other mailbox items. Jun 24, 2024 · In Microsoft Exchange Online for Microsoft 365, you use the New-RetentionPolicy Windows PowerShell cmdlet to create a retention policy that moves email messages from a user's' mailbox to the user's archive mailbox. Check Archive Quota: You can also check the archive quota for the user with this command: Get-Mailbox -Identity "user@domain. User is new -8 months- so id like to disable archive feature. Method 1. After a long wait I disconnected. The Archive Mailbox under the normal user mailbox is where items are sent if the item is highlighted and they click either the Archive Button in Outlook, or press the Sep 11, 2023 · Thanks all, i’ve checked the few accounts that have had this problem and all looks ok, the policy is set to archive anything older than 2 years and it IS applied to the mailboxes however the “default” policy is only set to archive after 4 years so i wondered if this is overriding it somehow so I’ve changed the default to the 2 year one and will monitor to see if this resolves it. Here are the steps: Start Outlook and click in the Aug 31, 2021 · Harassment is any behavior intended to disturb or upset a person or group of people. Thanks! Well for the first week, this will work fine for the mailbox. I tried calling Microsoft, a foreign person answered and transferred me, to someone else and no one ever answered, left me wondering if I even called the right place. Sep 10, 2024 · If Online Archive is a critical feature for your users and Office LTSC Professional Plus 2021 does not support it as expected, upgrading to Microsoft 365 Apps for Enterprise (subscription-based) may be required. If it is not, this could indicate an issue with the user's mailbox or permissions. Default retention after last 2 years. Repair Office installation: Open Control Panel > Programs and Features. In the left pane of the Security & Compliance Center, click Data governance > Archive. Use Microsoft Support and Recovery Assistant Nov 19, 2018 · We currently have the issue that, searching in an online archive returns no results at all. The alternative is to use a 3rd party Archive Software, like Veritas EV. Go to File > Properties; you can see the item archiving status. This user can see the archive mailbox and can manually move emails to it. We are using the default 2 year retention policy for online archive. >Unable to Access Data Tried through Powershell. If I highlight the inbox of the archive folder and select all sub-folders and do a search it does not find anything. Can search all other Outlook folders except archive folders. 1) I am an Office365 / Exchange Online user with several licenses for the company use. But no items in my deleted folder have been moved there. Any idea for the account setting revert to disabled. Here is what I am trying to achieve: I want to archive all emails from the user's mailbox, except for the calendar and the inbox. This will help to check the issue. We have rebuilt the index. just migrated from Office 2016 enterprise to Office 365 enterprise. Restart Outlook and check if the search is working. May 22, 2018 · AutoArchive doesn't seem to work The feature do nothing when I enable AutoArchive on my Deleted Mails folder and select that I want it to delete all mail older than 1 month permanently. By understanding the features and differences between Outlook Online Archive and the Archive folder, users can make informed decisions on organizing and accessing their emails effectively. " Would you mind offering below information: May I double confirm that the archive policy is correctly applied to the mailbox? You can do this by checking the mailbox features in the Exchange Admin Center (EAC): Sign in to Exchange admin center with an admin Jan 30, 2024 · To work around this issue, use any of the following methods: Increase the time that Outlook waits for Exchange to provide search results before falling back to use local search. Re-Build Index Apr 29, 2021 · I can confirm that searching for "any phrase in quotes" is broken in Outlook 365. I have tried looking everywhere on the web for help but cannot seem to find anything that leads me to success. In most cases, users store old emails in the archive mailbox, and when needed, they do not find the archive mailbox; hence they trouble a lot. If Archive Search for Outlook unexpectedly disappears, the tool may have been disabled due to system performance issues. We can go into folders and see that there are still older messaged than the Archive Policy shows. When it works: search a specific folder, or select the "Current Mailbox" option. To enable it we can either use the Microsoft Exchange Admin Center or PowerShell. as that is a default archiving policy set. Having the user check Archive access from OWA is just a tactic for isolating the problem (i. A few days have passed after I enabled Online Archive. Why? I don't know. I had a 1-month policy and it wasn't working. For more information, see this Outlook Global Customer Service & Support Team Blog article. Currently the archive size is at 125. kindly help the same . Oct 29, 2021 · Hi, I am having an issue with Outlook for 365 (v2108) not searching Online Archives correctly. Moreover, you can check if the online archive is visible in other Outlook desktop clients. Sep 30, 2014 · I don't believe anything changed in the config of my accounts. To address the issue with poor search performance in the new Outlook 365, you can try the following steps: 1. Please can someone recommend a fix. I’ve verified the search is able to work via … I enabled Online Archive for some of my O365 users. Under AutoArchive, click AutoArchive Settings. Jan 22, 2022 · Outlook stopped automatically moving old emails to my Online Archive. Find and click Search and Indexing, and click Run the troubleshooter. ArchiveDatabase : EURPR08DG153-db053 Three in their active mailbox, two in their online archives. The folders can be clicked on and manually scrolled, but his emails stretch back 10 years in the online archive. Despite running the Start-ManagedFolderAssistant cmdlet, nothing is moving to the Dec 11, 2018 · We moved to Office 365 recently. You’ve set up a retention policy with a tag to archive emails older than 10 years. Sometimes, the search function doesn't work properly if the index is corrupted. I have checked the licensing, retention tags, and retention policy, and everything appears to be correctly configured. kindly find below the subscription plan Feb 2, 2024 · Verify that the user's license includes Exchange Online Archiving. I created a custom Archive policy: Exchange Admin Center>Compliance Management>Retention Policies> "Custom 24months Archive" policy: Type: Personal. Nov 20, 2023 · Best methods to fix the “Exchange online archive mailbox is not displaying in Outlook” issue. I am trying to set up auto-archiving for a user. Open Outlook for Mac. The account has an E3 license, has in-place archive enabled and verified, Auto-expanding archive enabled and verified, a retention policy applied to it and I can actually see the Online Archive section show up on the account but the folder is empty. And finally a weird thing that I noticed at least once was that no matter what I did a mailbox would not archive. " Yes this is correct "What version of Outlook is this user using?" Microsoft Outlook for Microsoft 365 MSO (Version 2402 Build 16. Log in to the Exchange May 3, 2016 · Hi, I cannot search my archive folders - search returns zero results. Jan 29, 2019 · Just keep in mind, if your users get MS Office software, unless you have one of the higher Office 365 licenses, “in place archive” will not sync through to desktop software and will only be visible through OWA. But what if you need those emails? Maybe instead you use a Sep 16, 2022 · To access the Exchange Online Archive mailbox in the Outlook, the user should have the Office 365 ProPlus license. Click on "Change" button and select "Online Repair". Mar 9, 2023 · Maybe I’m missing something but I just don’t understand the point of configuring Exchange Online Archive Mailboxes. Outlook 2016 pro plus Exchange 2013. In the folder pane of your email, find and expand your Online Archive folder. This policy is working fine for all users except few where emails are not getting moved from primary mailbox to archive mailbox. To increase the time, create the ServerAssistedSearchTimeout registry value. I setup archiving about 9months ago. vuzxo vvpa afdb pdjudm smwohxz dgfi zml eea tigs udmdqv